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Privacy Policy

Last updated: 9 July 2026

We take your privacy seriously. This policy explains, in plain language, what data we process and why.

Data controller

Criatopo Publicidade, Lda., Odivelas, Portugal. Contact: contact form.

Data we process and purposes

  • Account and orders (name, e-mail, addresses, VAT number, history) — performance of the purchase contract and legal invoicing obligations;
  • Artwork files you upload or create in the Studio — solely to produce your order and make reprints easier;
  • Support contacts — answering your requests;
  • Newsletter — only with your consent, which you can withdraw at any time;
  • Essential cookies (session, cart, language) — store operation.

Who we share it with

Only with those who need it to fulfil your order: print production partners and carriers (strictly the data needed to produce and deliver), payment providers and EU-based hosting. We do not sell personal data.

Retention

Invoicing data: statutory periods applicable in Portugal (up to 10 years). Artwork files: for a limited time, for reprints. Account: while active or until you request deletion.

Your rights

Access, rectification, erasure, restriction, portability and objection — just contact us. You may also lodge a complaint with your supervisory authority (in Portugal, the CNPD — cnpd.pt).

Delivery included

Production and delivery in the final price shown.

Free artwork check

We verify DPI, CMYK colours and bleed before printing.

Same-day support

We reply on business days, by e-mail or contact form.

Transparent pricing

What you see in the configurator is what you pay.